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Streaming Testing

Our streaming testing services ensure your customers enjoy the best experience in every territory and on every screen. From performance monitoring to benchmarking and regression testing, we understand the importance of having a reliable and bug-free experience. Our teams help reduce potential risks and ensure your content gets delivered flawlessly.

We work with you to create safe streaming testing strategies, including test case creation, that ensure complete coverage of all service components. Our support can be provided on a project basis or as an ongoing engagement.

Our around-the-clock testing and monitoring services are delivered globally from our continental test hubs in three different time zones to ensure you have support whenever it is required.

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Automated Testing

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Automation allows rapid and cost-efficient scaling across territories and devices. Our remote testing systems allow real device-level testing and monitoring without the need for in-territory teams. We can deliver real-time metrics for over 3,000 KPI’s via dashboards or downloadable reports customized for each stakeholder.

Our testing and monitoring solutions are available as a subscription service, or on a project basis, all set up and managed by our teams of automation engineers and testers.

We have invested in the latest infrastructure, tools, and experts so that you don’t have to, allowing you to focus on content.

Contact us today to find out how to speed up testing, improve efficiency and bring down costs.

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User Experience

Consumer experience is king! The success of your streaming service depends not only on your flawless content but on the consumer’s user experience.

We put ourselves in the seats of your viewers. We’ll make sure every scenario is covered to ensure your viewers have a seamless and intuitive experience and keep coming back time and time again.

Contact us to ensure your service is seamless and intuitive.

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“A user interface is like a joke. If you have to explain it, it’s not that good.”

Martin Leblanc

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Benchmarking

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If you want to know how your service compares to the market, a new territory you are about to enter, or launching a new app, we are here to provide objective data and analysis to make sure you don’t get left behind. Whether you want to evaluate levels of latency, video performance or interoperability, we can provide the data you need to guide your future development.

Contact us to find out how we can help you with strategic planning.

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Compatibility Testing

Ensure a consistent user experience across most browsers, operating systems, platforms, and devices with our compatibility and interoperability testing service. We mirror the most popular ways of viewing your content and deliver testing plans to meet your budget and timelines.

We have large device farms to replicate your target demographics, including smart TVs, mobile and tablet devices, operating systems, web browsers, consumer monitors, BD/UHD/DVD players, and more. Testing can include compatibility, stability, interoperability, and performance.

Contact us to find out how we can help you test for your intended market, maximize your reach and ensure consistent delivery.

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“We are on so many platforms globally and so many devices….. covering and ensuring that they all stream correctly is very difficult, so we work with experts in the field, like Testronic, to deliver confidence around the platforms we are on.”

Marcus Parnwell, SVP, DAZN

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Quality of Service

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The successful delivery of streamed video relies on a complex ecosystem of services provided by multiple vendors. Our tools detect issues from CDN to device and highlight potential risks. We also ensure there is sufficient capacity to support your services and provide vital data to help you ensure your vendors meet the requirements of SLA’s.
Our goal is to ensure your platform provides the quality that consumers have come to expect when watching content on all screens and in any conditions and locations.

Contact us today to find out how we can help you deliver a stable and resilient streaming service.

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Quality of Experience

Disruption of content impacts customer retention. Our teams check for things a consumer might see that may disrupt their experience to ensure that the consumer’s entire experience is optimal and enjoyable. We test a variety of elements, including:

  • Video quality
  • Audio quality
  • Resolution of video
  • Availability
  • Encoding
  • Adaptive bitrate streaming performance

Contact us to ensure you deliver the best streaming experience possible.

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Live Stream Monitoring

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Live streaming has the highest risk and the most at stake. A major focus of our testing is for live sports. Sports fans are the most unforgiving audience, and it is essential to get it right. Let us test your stream before live events to ensure your live stream delivers correctly to your audience when it matters. We can then QC in real-time during events with rapid escalation of any defects.

Whenever you need it, we provide 24-hour manual support across our testing hubs in four different time zones. Our automated video quality tools ensure instant issue escalation for live streams and automatic video recording for remedial analysis.

Contact us to learn more about our live streaming testing capabilities.

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User Acceptance Testing

Our testers have provided over 30,000 hours of UAT for streaming platforms and are experts in developing and executing test plans. We work closely with development teams to ensure that your platform meets agreed acceptance criteria and consumer expectations. We offer scalable support throughout development cycles and on-demand regression testing to make sure you hit delivery deadlines. We can report directly into your management systems and reporting tools to ensure efficient communication and task allocation.

Contact us to discuss how we can support your development teams.

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Platform Launch Support

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You only get one chance to make a first impression. Channel launches have a lot riding on them – large investment into content, huge marketing campaigns, your reputation….

You do the hard work in getting the audience to try your service. Let us take it from there to make sure you keep the audience watching.

We are able to rapidly scale our service to reach critical launch timelines and demands. Let us take on the extra headcount needed to QA your service at this critical time, freeing up your time and money to invest in more content and marketing.

Contact us today to learn how we can support your channel launch

 

“The last 10% it takes to launch something takes as much energy as the first 90%.”

Rob Kalin, founder of Etsy

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VOD Availability

Our VOD availability service is delivered using automation tools to search for content and confirm a variety of factors:

  • Online availability
  • AV presence
  • Geo-blocking
  • Correct description
  • Thumbnails
  • Various forms of metadata

Our automated content search ensures fast and efficient issue notification to make sure you identify issues before your customers do.

Contact us to ensure the right content is available with the correct assets

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